FAQs

Please review the Terms and Conditions for full details and important information

Q. How do I bid?
A. You must have a valid eBay account to bid in this auction. If you do not have an eBay account you may register for free by visiting eBay. If you are having trouble registering, need assistance, or are interested in proxy bidding, please contact 1.866.669.8963 or contact@auctionwire.com (international dial 1.416.636.8678. Office hours: M-F 9:00am-5:00pm EST.

Q. Is bidding open internationally?
A. Yes - This auction is open to bidders worldwide, although travel is provided only from within the US or Canada as per the Terms and Conditions of the Auction. Winning bidders from other countries are responsible for making their own arrangements to travel to the US or Canada.

Q. I can’t travel during the time frame of October 17-18, 2007 due to previous commitments. If I am the winning bidder, can I participate in the racing experience at another date, time or location?
A. Unfortunately the racing experience must be taken as offered without any changes or modifications (except changes which may be made pursuant to the Terms & Conditions). Due to Dale Earnhardt Jr.’s race, corporate and sponsor appearance schedules, this is the only date the racing experience will be offered. If you cannot participate or attend on Wednesday, October 17, 2007, please do not bid on this item.

Q. How does the flight portion of this experience work?
A. The winning bidder will receive round trip coach air travel, for two from major commercial airport (if winning bidder is Canadian, major Canadian airport HUB) to North Carolina. Please review the terms and conditions for full details. We will try to accommodate flight schedules convenient to the winning bidder. Note, however, that winning bidder and his/her guest MUST travel on same itinerary as set by VF Jeanswear Limited Partnership in its sole discretion.

Q. What if I live in Charlotte, North Carolina?
A. If winning bidder lives within 100 miles of Charlotte, North Caroline the flight portion of this experience will be forfeited and travel arrangements to/from Charlotte will be the winning bidder’s/guest’s sole responsibility. No refund of winning bid amount will be provided if winning bidder lives within 100 miles of Charlotte.

Q. Who is Auctionwire and what do they have to do with the auction?
A. Auctionwire is a marketing agency specializing in online auctions that has been contracted by VF Jeanswear Limited Partnership as the Seller to conduct this charity auction on their behalf. Auctionwire is an independent contractor of and NOT employees of VF Jeanswear Limited Partnership. Please direct any questions or comments to our attention.

Q. I've won the auction! What happens next?
A. A representative of Auctionwire will contact the winning bidder via email or phone to congratulate him or her as well as confirm the payment amount and payment instructions. Due to the timing of this auction, payment in full must be in US funds and received within 72 hours of the close of the auction. For any second chance offers please contact Auctionwire prior to making any payment to verify the legitimacy of the offer.

Q. Is there sales tax?
A. No. Sales tax is not applicable on this auction.

Q. Is this purchase tax deductible?
A. Although 100% of your final bid is being donated by VF Jeanswear Limited Partnership to The Victory Junction Gang Camp a 501(c)(3) non-profit, public foundation, your contribution may or may not be tax deductible. The winning bidder will not be issued a tax receipt as they are receiving an item in exchange for their final bid. The winning bidder is advised to consult with his/her tax accountant or attorney for more information. The winning bidder will be issued a sales receipt.

Q. What are the accepted methods of payment?
A. We accept the following methods of payment: PayPal, Bank Wire, Wire Transfer, Electronic Funds Transfer, VISA, MasterCard or certified check. PayPal is a fast and easy way to pay with either your checking account or credit card. If you do not already have a PayPal account, please sign up 4 days prior to auction end as it takes up to 3 business days to complete the process.