FAQ'S

Q. How to Bid?
A. You must have a valid eBay account to bid on this auction. If you do not have an eBay account you may register for free by clicking on the "Free eBay Account" link at the top of the page, or by visiting eBay. If you are having trouble registering, need assistance, or are interested in proxy bidding, please contact 1.866.669.8963 or email us (international dial 1+416-636-8678). Office hours: M-F 9:00am-5:30pm EST.

Q. Is bidding open internationally?
A. Yes- This auction is open to all bidders.

Q. Who is Auctionwire and what do they have to do with the auction?
A. Auctionwire is an online auction management company that has been contracted to conduct this eBay charity auction on behalf of the noted charity. This charity has been reviewed by Auctionwire for its charitable status.

Q. I've won the auction! What happens next?
A. A representative of Auctionwire will contact the winning bidder via email or phone to congratulate him or her as well as confirm the payment amount and payment instructions. Payment must be in Canadian funds and received within 48 hours of the close of the auction.

Q. Is there sales tax?
A.The item sold at auction may trigger state sales tax in some jurisdictions. Currently, Virgin Unite has taken a position not to pay sales tax on these items. However, in the event that it is determined that this is in violation of the sales tax regulations, the sales tax applicable to each item sold at auction would be charged to Virgin Unite and paid out of the proceeds of the auction.

Q. Is this purchase tax deductible?
A. As you are receiving an item in exchange for your payment you will not receive a tax receipt. Please consult your tax advisor for full information and details.

Q. Will a receipt be provided?
A. Yes, a receipt for the final bid amount paid will be provided by Auctionwire.

Q. What are the accepted methods of payment?
A. We accept the following methods of payment: PayPal, Certified bank check, cashier's check, cash, wire transfer or electronic Funds transfer. PayPal is a fast and easy way to pay with either your checking account or credit card. If you do not already have a PayPal account, please sign up 4 days prior to auction end as it takes up to 3 business days to complete the process. Pyaments in excess of $5000.00 USD may only be made by bank wire or check.

CONTACT INFORMATION

For all questions, concerns or comments please email us or
Toll Free (Canada + USA): 1.866.669.8963
Overseas: dial Country code +(1) 416-636-8678